Back to Home

Virtual World LLC

Moss Privacy Policy

Effective date: July 10, 2026

Overview

This Privacy Policy explains how Virtual World LLC ("Virtual World", "we", "us", or "our") collects, uses, stores, and deletes information when you use Moss (the "App").

Moss is a screen-time wellness app for iPhone. You choose the apps that distract you and Moss shields them. Walking earns minutes, and spending minutes opens a temporary window before the shield returns. Moss is not a medical app and does not diagnose conditions or provide medical advice.

Moss is built to keep your information on your device. We do not run a backend that stores your health data, your app usage, or your activity in the App.

Information Stored On Your Device

Most of what Moss holds never leaves your iPhone. It is stored locally so the App can remember your progress:

  • The apps and categories you choose to guard, stored through Apple's Screen Time technology.
  • Your minutes balance, windows, streaks, and daily history.
  • Progress photos you choose to add, stored only in the app's private storage on your device.
  • App preferences, such as reminders and ritual settings.
  • A cached copy of your subscription status so the app can show the right access offline.

This local information generally stays on your device unless you delete it using the in-app delete control or you remove the App.

Apple Health

With your permission, Moss reads your step count and wheelchair push count from Apple Health to turn movement into minutes. This reading happens on your device, including in the background so your balance stays current.

Moss never writes to Apple Health, never changes your health data, and never uploads it anywhere. We cannot see it. You can revoke access at any time in the Health app under Sharing.

Screen Time

With your permission, Moss uses Apple's Screen Time technology (Family Controls, Managed Settings, and Device Activity) to shield the apps you choose and to lift the shield while a window is open. Your selection of guarded apps is stored on your device in a format managed by Apple; Moss itself cannot read the names of the apps you selected.

When Moss shows your app usage, that screen is rendered inside a sandboxed extension controlled by iOS. The usage data never reaches the App itself, and it never reaches us. You can revoke Screen Time access at any time in iOS Settings under Screen Time.

Information Processed Off Your Device

The only information processed off your device relates to your subscription and any support request you start:

  • Subscription status, entitlement status, product identifiers, purchase history, transaction information, and an anonymous app user ID, through Apple In-App Purchase and RevenueCat.
  • Support messages and your email address, only when you choose to contact us.

Information We Do Not Collect

Moss does not use IDFA, third-party advertising, ad tracking, analytics SDKs, biometric identification, contacts, precise location, or social-network tracking. Moss does not sell personal information.

Moss does not ask you to create an account or sign in. Subscription management uses an anonymous app user identifier through Apple and RevenueCat; it is not tied to your name or email.

One onboarding screen shows icons of well-known apps. These are fetched from Apple's public iTunes Search API. The request contains no personal information and nothing about your own app usage.

How We Use Information

  • Turn your movement into minutes and run the guard, walk, spend loop on your device.
  • Maintain subscription access, restore purchases, and manage entitlements.
  • Respond to support requests and comply with legal, tax, accounting, and App Store obligations.

We do not use your health data, your app selection, or your activity in the App for advertising, and we do not sell them.

Service Providers

  • Apple for App Store distribution, In-App Purchase, subscription billing, purchase management, Apple Health, and Screen Time technology.
  • RevenueCat for subscription entitlement validation, purchase status, and restore-purchase support.

These providers process information only as needed to provide their services to us, subject to their own terms and policies.

Storage and Security

Your balance, history, photos, and settings are stored in Moss's private storage on your device. Subscription information is transmitted over HTTPS/TLS to Apple and RevenueCat to validate your access.

We rely on Apple's on-device security model and provider security controls. No method of transmission or storage is perfectly secure.

Retention and Deletion

Because your data lives on your device, it stays there until you delete it. In the App, use Settings and then Delete All Data to permanently remove your history, photos, minutes, and settings, and to lift all shields. Deleting the App also removes its local data.

Apple and RevenueCat retain purchase and entitlement records according to their own policies so that purchases can be restored and billing can be supported.

Your Choices

  • Delete your data: use Settings and then Delete All Data in the App.
  • Apple Health: manage or revoke access in the Health app under Sharing.
  • Screen Time: revoke access in iOS Settings under Screen Time.
  • Subscriptions: manage or cancel in your Apple Account subscription settings.
  • Notifications: enable or disable in iOS settings or inside the App.
  • Support: contact hello@virtualworldlc.com for privacy questions or deletion help.

Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent. Because Moss keeps your data on your device, you can exercise most of these directly in the App. For anything else, contact hello@virtualworldlc.com.

Children

Moss is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice where required.

Contact

Virtual World LLC
Email: hello@virtualworldlc.com